To order your repeat medication you can use the link to the form on this page and make a request using the online system (Please follow the on screen instructions to register with the system and thereafter to request your medication(s).
We are aware that some patients may be experiencing issues since the transition to The Waiting Room 2. If you previously used The Waiting Room you will be able to use the same login details, there should be no need to re-register. It is also recommended that Google Chrome or Firefox are used as the web browser.
Please refer to the Patient's Guide to The Waiting Room 2 for further information.
Please allow 48 hours for us to process your request. You can also place your repeat card in the white postbox situated in the entrance lobby at Wadebridge and Rock surgeries, indicating which items you require and from where you would prefer to collect the medication ie our own dispensary (if you live more than one mile from a chemist), Day Lewis or Boots pharmacies.
Telephone requests will not be accepted. Please allow at least two working days for the processing of your request before collecting your medication.
Please allow a little extra time during busy periods - bank holidays for example.
Please remember to order your repeat prescription in good time - it may be ordered up to 5 working days before its due date.
The practice can dispense to any patient who lives more than one mile away from a chemist. For these patients, prescriptions issued at a surgery attendance will be dispensed while you wait.
If you consider that the ‘one mile rule’ applies to you and you would like your doctor to dispense for you, please complete Part A & C of the form below and ask your doctor to complete Part D which he will then forward to the PCT.
We offer a home delivery service for patients in the Rock/Polzeath/Chapel Amble areas who are housebound and have difficulty collecting their repeat medication. Please contact the dispensary for further information.
Dispensing - Supply Of Medicines Form - DIS1
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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