Dispensing/Prescribing Services – Update

Our dispensary staff are currently under considerable pressure. In order to alleviate this and enable us to continue giving the best service possible we would be most grateful if you could take note of the following:

Prescription requests: please order your medication via on-line services (Patient Access www.patientaccess.co.uk /NHS App) or through this website

Only order the medication which you need and are regularly taking. Do not order items “just in case” as this could cause potential supply issues and prevent someone who really needs the medication from obtaining it.

Prescription collections: if you are self-isolating please try and arrange for a friend/neighbour/carer/relative to collect your medication for you. If this is not at all possible, please contact Concern Wadebridge on 01208 812392 who may be able to assist you.

Prescription/medication queries: if you have a query concerning your prescription, where possible, please submit your question via this website

Above all, please remain polite and patient; rest assured, we are doing all we can. Thank you.